Customer service
THINK OF BAYZAT AS ONE OF YOUR TEAM
When you need us, we’re here with round-the-clock advice and support. Because what’s the point of world-class tech without world-class customer experience?
Need Help? We're here
Made with you in mind
EFFORTLESS ONBOARDING
As well as being easy to use, Bayzat couldn’t be easier to implement. We promise to make the onboarding process as painless as possible. You’ll wonder why you didn’t do it sooner.
ACCESS ALL AREAS
We put the best of Bayzat in our app so the work life platform can seamlessly fit into your work life. Anytime, anywhere, Bayzat is with you.
ASK A REAL HUMAN
For any quick questions use our webchat. We promise one of our team will get back to you within 15 minutes.
THE TEAM DEDICATED TO YOUR SUCCESS
Customer support is not about giving the customer an explanation but rather a solution. It is the responsibility of an account manager to understand the customer’s needs and work TOGETHER to find the best solution to serve these needs and this is the key to a long-term mutually beneficial relationship.
Karim Metwally Senior Account Manager
I believe in having an open and honest relationship with my clients, with a solution-oriented approach that empowers them to make the best-suited decision. My clients trust me and know they are my top priority.
Aaima Humayun, Account Manager
My clients trust me and our platform purely because of the service we provide and our commitment and dedication to overall customer satisfaction. Going the extra mile is the norm and not the exception at Bayzat!
Justin Chetty, Customer Success Manager
The key is to set realistic customer expectations, and then not to just meet them, but to exceed them — preferably in unexpected and helpful ways.